Credit Controller

Olenex supplies an extensive portfolio of high-quality edible oils and fats to customers across the globe. Thirteen refineries, located in strategic locations in Europe, produce a range of liquid as well as tropical oils. Producers, food and non-food, can rely on a team of specialists to find a tailor-made ingredient that exactly meets their requirements. In addition to its production, trading and sourcing crude materials maximise the portfolio within the land of edible oils and fats. Being committed to sustainability and honest trade, Olenex supports #SharedResponsibility, finding integral partnerships and building towards a 100% sustainable supply chain.

For our Central Post office in the center of Rotterdam, we are looking for a highly accurate and hands-on

Credit Controller

Location: Central Post Rotterdam, The Netherlands

As a Credit Controller, you will be responsible for the entire collection process of outstanding invoices. You will have a long-term view that is avoiding late payments by finding an efficient and transparent way to receive payments on time. You will be monitoring customers payment performance and chase customers for payments in cooperation with the sales team.

You will be working in a professional team with multiple nationalities. You will be part of the credit control team, consisting of 3 Accounts Receivable Specialists and 2 Credit Controllers. Besides that, you get to work closely with the Logistic Teams, billing teams and multiple other internal teams. Together you’re responsible for the account receivable portfolio of Olenex.

So, do you like to work in an international environment? Are you ready to roll up your sleeves? Are you used to a wide range of stakeholders and a strong communicator? Do you like to work in a proactive way within a great team? Then this is your next step!

Within this role you are making sure Olenex receives her payments on time. You will contact customers with overdue outstanding invoices by email or phone to request the status of the unpaid invoices. You’re the owner of the auto dunning process. While doing this, you’re are making sure you establish and maintain effective and cooperative working relationships. Both with customers and your internal stakeholders.

How does this look like?

• Resolve client discrepancies and short payments;
• Support customers in cases of missing or incorrect invoices, quality claim, etc;
• Support the ramping up of the recently insourced Cash Allocation & Application team;
• Reconciling and settling customer accounts when required;
• Participate in projects aimed at optimizing debt chasing processes and increase debt chasing effectiveness;
• Liaise with credit analysts and business feeding them with payment behavior per customer;
• Documenting customer conversations and steps taken in the collection system;
• Prepare reporting on overdue customer accounts Dashboard, counterparty risks category & exposures.

To excel in this role, you should demonstrate that you are well organized and that you have strong analytical skills and are able to work with a high degree of accuracy. You’re very customer-oriented and you’re able to work as a team player. Besides that, you work in a problem solving way and you are assertive and target-driven.

• Minimal 3 years of relevant working experience in process industry or supply chain management or in a collection agency is desirable;
• Basic accounting knowledge especially of billing and collections procedures will be a must;
• Bachelor"s degree or equivalent;
• Good knowledge of Microsoft Excel, experienced in working with databases and ERP systems;
• Basic understanding of Credit risk metrics;
• Ability to prioritize and manage multiple responsibilities;
• Assertive, target-driven and autonomous work approach;
• Good knowledge of spoken and written English is essential; further languages (German, Polish, Dutch, Italian and/or Spanish) is desirable.

Olenex is an international, dynamic, and fast-growing organisation which produces a wide range of high-quality liquid oils, tropical oils, and speciality products. Within our company, each individual can make a difference. We provide our people with every opportunity to develop and grow, and also recognise those who take the initiative.

Additionally, we value the future development of our employees and support potential training and education opportunities. As part of the Olenex family, you will be able to truly make an impact in a challenging but highly rewarding environment.