Change Management Specialist

APM Terminals is a maritime terminal operator and core business unit of Maersk, operates one of the world’s most comprehensive port networks, which is uniquely positioned to help both shipping line- and landside customers grow their business and achieve better supply chain efficiency, flexibility and dependability to compete and win in world markets. The APM Terminals team of +22,000 industry professionals across 42 countries and spanning five continents, is focused on providing customers with the most advanced terminal technology, equipment and operations in the industry across a network of +65 ports. In 2021, APM Terminals generated revenues above 4 billion USD and carried out more than 20 million container moves.

The Change Management Specialist, a key member of the Strategy and Transformation Office, reports directly to the Head of Change Management. This role is pivotal in executing well-defined change management activities. As a global position, it demands a blend of change management expertise, project management skills, business acumen, and exceptional interpersonal abilities. The job holder must be able to frame, execute, and resolve complex issues. This dynamic and fast-paced role requires the capacity to maintain a holistic view while managing the critical details essential for success.

• Work on one or multiple transformation programmes, with oversight or leadership from a Transformation Lead and the Head of the Change Management practice

• Implement measurable change management interventions and broader change initiatives.

• Assist the Head of Change Management to build the practice, maturing Change Management capabilities and driving improved ways of working.

• Operate, with support where needed across the Strategy and Transformation Office

• Work closely and collaboratively with other related functions including HR, Employee Communications, Finance, within APM Terminals to deliver a comprehensive service to the Terminals

• Equip the Terminals with the skills to better manage and sustain change

• Build and execute the change management plan

• Build and manage change management deliverables and activities to a business-ready standard

• Ensure that the appropriate change management tools and methods are applied to transformation projects

• Partner with other parts of the organisation to deliver high quality change management interventions

• Work with colleagues to build the Change Management capability

• Develop Lean mindsets and behaviours

• As a member of the Change Management practice, create an environment where members feel motivated, engaged, connected, able to perform to high levels and to grow and develop in their roles.

• Work to develop the Change Management practice and facilitate knowledge sharing and capturing of good practice, and work to build and retain knowledge of external best practice (both in change management and communications more broadly)

• Must have legal authorisation to work in the Netherlands on a full-time basis for anyone other than current employer.

• Bachelor’s degree required

• Minimum seven (7) years of relevant experience

• Native English speaker

• Deep expertise in initiating Change Management on highly complex organisations

• Understanding of the different Change Management methodologies approaches, with emphasis on driving measurable business results

• Proven business transformation and change management delivery track record (strong planning and execution discipline, delivering high quality, high impact solutions and interventions)

• Strong stakeholder relationships and stakeholder management skills - proven track record in working as trusted advisor at senior business leader level on critical, complex Change Management challenges and influencing effectively at different organizational levels

• Proven track record of playing a “change integrator role” and leading change on an individual, team and organisational level

• Highly skilled in coaching and developing others (developing competence in others in Change Management Capability development/coaching)

• Able to produce high quality business-facing deliverables and activities to drive and sustain change

• Courage and determination to challenge current practices and mindsets, challenge senior leaders while maintaining effective relationships. Independent objective thinker. Resilient and able to manage challenge and resistance

• Results/outcomes oriented, business value focused

• Confidence and ability to work in high-ambiguity work environment

• Excellent oral and written presentation skills