![](/images/80ab2f29fc30c290df5b4fe4df74dee1.png?height=60&width=134)
Vacature sluit op 22 september 2024
GEPLAATST OP 12 AUGUSTUS 2024
Application Support Specialist
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Opleiding
HBO
Ervaring
Junior/Medior
Plaats
Rotterdam
Dienstverband
Vast
Vestiging(en)
Blaak 31
3011GA, Rotterdam
Bekijk op kaart
Beroepen
Application Technologist
Sector
Bulk, Maritiem, Logistiek, OverigAs our Application Support Specialist, you are part of our Global IT Headquarters, located in our Rotterdam office in the center of Rotterdam (Blaak), where you will be working with more than 170 colleagues, divided over 8 main teams. The Global Application Support (GAS) team is an informal and international-oriented team, with a dynamic and fast-paced work environment.
Your role in our network
At Viterra, we make things happen and as our Application Support Specialist, you are providing functional 2nd line support for business applications. You implement changes requested by the business without disruption and with a high service level. You will focus on incident-, problem-, test- and change management and you act as a safeguard for all ITIL processes. You might be involved in some project related work as well. You safeguard the overall process and the SLA for incidents and service requests. You maintain relationships with vendors to create support that will benefit when doing application incidents, changes, and projects. Therefore you have an open and can-do attitude.
- Responsible to implement the changes in our IT landscape;
- Safeguard the overall process and the SLA for incidents and service requests;
- Maintaining and creating test plans related to projects or changes;
- Maintain relationships with vendors to create support that will benefit when doing application incidents, changes, and projects;
- Responsible for maintaining a healthy IT landscape;
- Responsible for change implementation following our Change Management process.
- A competitive salary and an annual bonus scheme, based on company results and your performance;
- An additional full month‘s salary each year as an annual holiday allowance;
- Exciting opportunities to progress your career within our international network;
- A flexible and attractive pension scheme, fully funded by Viterra;
- A challenging position within a world-leading, fully integrated agriculture network;
- A professional and stimulating environment in which enthusiastic and driven colleagues work together in a practical and informal way;
- 27 days of annual leave, including Good Friday and one flexible day during the Christmas and New Year period;
- Access to a range of free and exclusive classes to improve your physical and mental wellbeing as part of Viterra‘s Vitality programme;
- Tailored learning & development opportunities;
- A modern, open and inspiring office in the centre of Rotterdam, next to the Markthal and Blaak station;
- Complimentary daily lunch service from our Viterra restaurant;
- Options for flexible working, in accordance with our working from home policy;
- Business laptop;
- Reimbursement of travel to work (via public transport).
Who are we looking for?
- Between 1 and 3 years of experience working in the Application management environment;
- A Bachelor"s degree (HBO) in the area of Information Technology is preferred;
- Broad general knowledge of IT and understanding of business processes;
- Experience in a global, cross-cultural enterprise environment;
- Experience with vendor management and supporting operational activities;
- Experience in development should have basic knowledge of programming languages;
- Eager to learn new technologies and skills;
- Fluent in English, both verbally and in writing. Dutch is a pre;
- ITIL certification is a must, preferably ITIL V4.
We believe in the power of connection.
Our world-leading, fully integrated agriculture network connects producers and consumers to supply sustainable, traceable and quality-controlled agricultural products.
With our talented people, decades of experience and diverse capabilities, we offer innovative solutions to open pathways and create value for customers through our supply chains.
As a responsible long-term business, we will continue to invest in and develop our network, allowing us to meet the needs of a growing world.
What do we stand for?
We believe that a workforce made up of colleagues from different backgrounds, cultures and beliefs can only make us stronger.
We value diversity and work inclusively to bring together many minds, many talents and many perspectives.
We offer a work environment where colleagues receive fair and equal opportunities to progress their career at Viterra. We welcome all applicants regardless of age, gender, race, ethnicity, religion, sexual orientation, social origin or any other characteristic.
Together, we are stronger and achieve more.
Vestiging
Viterra B.V.
Blaak 31
3011GA, Rotterdam
If you are interested in this role, you can easily apply via the button below.
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