![](/images/6a617473323050a0fc4bfe1b76b805b8.png?height=60&width=134)
Vacature sluit op 12 september 2024
GEPLAATST OP 12 AUGUSTUS 2024
Customer Service Representative
Join our team at Olenex and become a Customer Service Representative. Work in an international environment and develop extensive relationships with customers.
Opleiding
HBO/WO
Ervaring
Medior
Plaats
Vondelingenplaat Rotterdam
Dienstverband
Vast
Vestiging(en)
Vondelingenweg 540, Havennummer 3269
3196 KK, Vondelingenplaat Rotterdam
Bekijk op kaart
Beroepen
Customer Service Employee
Customer service medewerker
Sector
OverigFor our Central Post office in the center of Rotterdam, we are looking for a highly service-minded and hands-on
Customer service Representative
Location: Central Post Rotterdam, The Netherlands
As a Customer Service Representative, order handling and contract management are part of your daily responsibilities. You handle customer’s requests throughout the Outbound Supply Chain and voice-back relevant information towards the Sales team and other departments. You will be the dedicated contact person for customers for everything that relates to their loadings and/or deliveries. You are responsible for your own portfolio and in this way, you will develop extensive relationships with your customers.
You will be working in a professional team with multiple nationalities. You will be part of the customer service team, consisting of 14 members.
So, do you like to work in an international environment? Are you ready to roll up your sleeves? Are you a strong communicator? Do you like to work in a proactive way within a great team? Then this is your next step!
- Dedicated contact for a defined customer portfolio;
- Handling customer requests regarding orders;
- Coordination with logistics on daily transports;
- Solving planning issues in cooperation with production;
- Communication between the customer and the organization;
- Handling transport related extra costs.
You are very service-minded and customer-orientated. Besides a structured way of working you are also flexible when unpredictable situations arise. You demonstrate strong communication skills and you can both work independently and as a team player. In addition, you have or are:
- Bachelor degree in Business administration/communication or similar;
- At least 3 years of relevant experience;
- Good knowledge of Microsoft Office. Experience in using ERP systems, Oracle is a plus;
- Fluent in English and Dutch and/or German or Spanish would be beneficial;
- Fulltime available.
We offer you:
A dynamic and Rotterdam-based job in a multinational environment within an inspiring team, having the opportunity to bring your ideas. We embrace your sense for responsibility and stimulate personal development. Besides this we also offer:
- Enthusiastic colleagues from all over the world;
- A competitive salary and multiple development options;
- 13th month salary;
- 30 days of leave per year;
- Pension scheme fully paid by Olenex;
- The possibility to work 1 or 2 days from home;
- Working from home allowance;
- We offer discount on health insurance and fitness.
Olenex is an international, dynamic, and fast-growing organisation which produces a wide range of high-quality liquid oils, tropical oils, and speciality products. Within our company, each individual can make a difference. We provide our people with every opportunity to develop and grow, and also recognise those who take the initiative.
Additionally, we value the future development of our employees and support potential training and education opportunities. As part of the Olenex family, you will be able to truly make an impact in a challenging but highly rewarding environment.
Vestiging
Olenex Edible Oils
Vondelingenweg 540, Havennummer 3269
3196 KK, Vondelingenplaat Rotterdam
If you are interested in this role, you can easily apply via the button below.
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