Credit & Collections Supervisor

Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil. As an affiliate of Aramco, one of the world"s largest integrated energy and chemicals companies, we continue to invest strategically and expand globally, driving unparalleled product innovation and sustainable business solutions.

Our corporate values of care, integrity, passion, unified, and excellence shape everything we do. Living out our values is what makes our company, our employees, our partners, our customers, and the communities we serve great.

When you join Valvoline Global, you join a culture that is committed to: treating all people with care, operating with integrity, striving for excellence in everything we do, showing passion about delivering on our commitments, and being unified in all our enterprise endeavors.

The EMEA Credit & Collections Supervisor position manages the entire process from credit application to collection for the EMEA portfolio. Responsibilities include, but are not limited to, the handling credit and collections for all customers within assigned portfolio; analyzing customer personal/business financial statements for credit worthiness; advise on trade finance securities, like BG"s / LC"s, and payments terms; enforcing credit policies, managing credit holds.

• Effectively manage assigned portfolio of customer accounts. Complete risk analysis for determining assignment of credit limit for new customer accounts and renewal of credit limits for existing customers. Determine credit worthiness of large customer using company/personal financial statements through the analysis of cash flow, working capital and net worth, and assign credit limits up to $750,000. Review credit limits to manage appropriate levels of risk within assigned portfolio. Provide Credit recommendations to Senior Leadership for accounts with credit limits exceeding $750,000 with formal documented account analysis. Utilize good decision making and sound judgment with FAA $750,000 credit limit authority following Valvoline EMEA Credit Policy & Procedures, or implement alternative risk mitigation tools by means of trade finance securities.
• Contact customers with past due account, initiate appropriate action and maintain records according to established procedures in a manner that will result in maximum sales, sound receivables and prompt conversion of receivables into cash with minimum past dues. Daily review of SAP collection workflow and aging reports to facilitate collection of all past due customer receivables within assigned portfolio of commercial customer accounts.
• Deep engagement with largest customers, using strong professional judgment to determine the optimal course to mitigate credit losses. Effectively negotiate and manage special arrangements on marginal/problematic accounts. Keep management and Sales informed of any significant problematic situations and be an advisor and stakeholder in the decision making proces.
• Provide monthly credit metric performance reporting for assigned EMEA business groups. Ensure quality, accuracy, confidentiality and security of customer credit data.
• Strong customer analytical and problem solving are needed to understand complex financial information data and work closely with other internal Valvoline teams.
• Lead Credit dedicated projects. Participate in internal cross functional project teams in support of business initiatives and credit value drivers.
• Ensure all documentation is SOX compliant, up-to-date, accurate and easy to understand.
• Assist Director with creation, maintenance and enforcement of Valvoline EMEA Credit Policy & Procedures.

• Bachelor"s degree in business, finance or related field or an equivalent combination of education/experience.
• Minimum of 7 years of experience in credit granting, negotiations and collections
• 1 - 2 years of advance financial analysis
• Experience in obtaining all forms of security documentation and guarantees (e.g. UCC filings, letter of credit, mortgages, insurance)

• Advanced financial analysis skills.
• Strong analytical and problem-solving skills being able to understand complex financial information and data.
• Knowledgeable in reading financial statements and credit reports in evaluation of customer credit worthiness
• Excellent interpersonal, verbal and written communication skills.
• Ability to communicate effectively and competently with high level financial managers (CFOs)
• Strong Microsoft Office (Excel, Word, PowerPoint) skill set.
• Advanced experience with ERP system (e.g. SAP), Reporting Tools and CRM systems helpful
• Ability to work effectively in a fast-paced environment